Pick Up Information
All Domestic Flight Arrivals
The designated pickup location is outside Doors 5 and 6 of the
Air New Zealand terminal. Your driver will meet you there, extend a warm welcome, and assist you with your luggage. To facilitate seamless communication, please ensure your mobile phone is turned on. This will allow the driver to contact you directly via text message, WhatsApp, or email if necessary.
All International Flight Arrival
As soon as you have landed, kindly switch on your mobile telephone to enable the driver to communicate with you directly. Directions to locate your driver upon arrival at the Arrivals Hall:
Please carefully read and follow these instructions to rendezvous at the pick-up zone with the driver.
Upon exiting the Arrivals door, TURN RIGHT and proceed towards GLASS DOOR 8. Once you have passed through GLASS DOOR 8, follow the signage to guide you through the walkway towards the OFF-SITE SHUTTLE TRANSFERS pick-up Zone.
When you reach this area, look for your driver or the ‘QUICK SHUTTLE’ van. Most of the time, our drivers will meet you by door eight for your pickup; however, for some reason, if you’re unable to communicate with the driver or are not able to find them on arrival then follow the above instructions.
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Reserve one way or round trip private transfers. We pick-up and drop off throughout Auckland City.
Cruise terminal pick-up point
As a standard procedure, we collect passengers from the TAXI and SHUTTLE pickup areas unless alternative arrangements for a different collection point have been previously agreed upon.
Communication is paramount, particularly at our bustling ports, where locating individuals can be exceedingly challenging without direct contact. Therefore, we strongly advise establishing a direct line of communication with your driver upon arrival. This can be achieved via telephone calls, text messages, WhatsApp, or email. To ensure successful contact, please provide the correct telephone number, including the appropriate area code.”
All Suburb pick up locations
The driver will collect you from the physical address provided. Please note that the driver will navigate directly to your residence for collection. However, it is imperative to ensure that there is ample space for the driver to manoeuvre and turn the vehicle around with ease as we operate larger conveyances. If you have any doubts regarding the adequacy of space for this purpose, kindly inform us in advance. The driver can wait by the kurbside for your collection in such instances.
For alternative pickup locations such as hotels, educational institutions, wedding venues, or sporting grounds, our drivers will primarily await your arrival at the main entrance or reception area. However, if you require collection from a different location or specific point within these premises, it is essential that you communicate this to us promptly after your booking confirmation. This will enable us to relay the information to our drivers, ensuring a seamless pickup experience.
IMPORTANT
Effective driver and passenger communication is crucial for a seamless travel experience. Therefore, we strongly emphasize the importance of providing accurate information during the booking process, particularly the passenger’s contact details. It is essential that you furnish us with the correct telephone number, including the appropriate area code.
We require direct contact information for the traveller themselves, not just the person facilitating the booking on their behalf. This distinction is vital, as it allows our driver to communicate directly with the passenger on the day of travel, thereby ensuring that all aspects of the journey proceed smoothly and efficiently.
Frequently Asked Questions
Yes. We pick you up from the airport, your hotel, or wherever you may be, and deliver you direct to your destination.
Yes. This is the basis of our business. We only do non-stop transfers, delivering you straight from your pick-up spot to your destination.
Our transport is specifically for you and your group. We don’t pick up other passengers who are outside of your group. Quick Shuttle is your exclusive transport provider.
Our representative will be present at the airport or your designated pickup location, bearing a placard prominently displaying your group's name to facilitate easy identification.
If you have a large amount of luggage we can provide a trailer service.
Yes. Quick Shuttle love doing private tours to a range of destinations around Auckland, and just outside of the Auckland area. Our favourite would have to be Hobbiton.
Yes. Our driver will be with you from the beginning to the end of your journey.
Depending on your requirements. Please contact us for more information.
Indeed, this service represents our most sought-after offering. A member of our team will greet you at the airport, prominently displaying a personalized placard to ensure seamless identification. Subsequently, we provide direct, non-stop transportation to your hotel or any other specified destination
Yes. We can provide you and/or your group with your own personal transport and driver for the duration of your day and/or night. We will pick you up and drop you off direct to your destination.
Yes. You and/or your group can have your own private shuttle, with a trailer added, if necessary, for any extra luggage.
Yes. We pick you up from your door, and deliver you to the door of your destination.
Yes. We will pick you up from the airport, with your name on a signboard for easy recognition, and at the end of your journey we will deliver you to the airport for your return flight.
Once we have received your request/booking, we will reply as soon as possible with the best rate we can offer. This is not an automatic system; all form submissions come straight to our office email and we will reply to each booking personally.
For larger group transfers, we will meet you at either Door 2 or Door 5 of the airport terminal; this makes it easy for your group members coming off different flights to locate their drivers.
You need to tell us whether you will be docking, whether it’s Queens Wharf or Princes Wharf, and we will meet you at the main lobby area. Or, we can pre-arrange a pick-up point with you.
If you pre-pay your booking, your service is guaranteed.
It is best to email us to ensure correct information is communicated, pick-up/drop-off points are correct, and this will also enable us to offer you our best rates.